BOSS-360

BOSS-360 is a revolutionary managed IT package designed by E-factor Solutions to help Small businesses with comprehensive IT support plans that gives the best solution to their technological needs, while taking away the burden of managing an IT person or an IT department from off their shoulder so they can focus on their core business process.

If you run a business with no internal IT Staff or you want to increase the performance and productivity of your current internal IT staff, BOSS-360 has Managed Services Plans that deliver support at rates affordable for any business. As your company grows, your technical needs and challenges grow with you. We understand that for your business to be successful and remain competitive, while you need all the benefits of information technology, you shouldn’t have to build your own IT department.
You need a strong IT partner to help you leverage your technology as a strategic asset — while also being able to provide you with full IT infrastructure support, responsiveness, and quick resolution to critical issues.

By being part of the BOSS-360 family we make it easier for you to understand, and manage your IT requirements, get a premium level of IT support from highly efficient IT professionals, training for your staff, consulting, procurement advises and critical response support that mega companies enjoys at a very affordable rate. The BOSS-360 plan gives you the advantage and the result of running a highly experienced virtual IT department. The BOSS-360 Managed IT Services Plans can make your technology troubles become a thing of the past.

NATURE OF SUPPORT: HARDWARE SUPPORT

  1. Network Planning, Implementation and Management
  2. Workstation/Desktop Management
  3. Server Administration And Management
  4. Onsite and Help Desk Support With Prompt Response
  5. Remote System Monitoring and Management
  6. Cloud File Storage
  7. System Troubleshooting
  8. Mobile Device Managements: PDA’s, Smartphones and Tablets.
  9. Network Administration And Remote Connectivity Management
  10. Peripheral Device Management: Printers, Scanners Etc.
  11. Server Monitoring Inventory Tracking And Reporting
  12. New Technology Guidance, Procurement Advises And Consulting

  

SOFTWARE SUPPORT

  1. Mobile Application Development And Management
  2. Web Application Development And Management
  3. Enterprise Application Development
  4. Software Updates And Patches
  5. Application Monitoring, Management And Problem Resolution
  6. Automated Security Patch Deployment
  7. Disaster Recovery And Backup Solutions
  8. Total IT Security – Antivirus, Spam Filtering, Antispyware, Web Content Filtering

HUMANWARE SUPPORT

  1. IT Personnel Training
  2. IT Consulting
  3. IT Personnel Augmentation
  4. IT Project Outsourcing